All Sales Are Final
Due to the nature of our service — which involves the immediate allocation of computing resources and delivery of customized, AI-generated content — all purchases are final and non-refundable.
By using our service, you acknowledge and agree that:
- Once a request has been submitted and processing has begun, you are not entitled to a refund.
- We do not offer partial refunds for unused features or subscription periods.
- Errors resulting from user-submitted content (e.g., low-quality images, unclear prompts) are not eligible for refunds.
- If you experience a technical issue or believe a billing error has occurred, please contact us at hello@snapreel.co within 7 days, and we will review the matter at our discretion.
We appreciate your understanding and support as we continue improving our platform.